Lync 2013

Troubleshooting user\’s call in Skype for Business online

In this article, i am going to explain how to start troubleshooting a failed call, even before you get logs from the end user. All you need is, user\’s SIP URI and approximate time of the call or session that had an issue. To start with, connect to Skype for business online Powershell. Once you are

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Cannot add, remove, or move contacts or groups at this time in Lync 2013

While adding or deleting a contact in Lync client, you receive this error. This message appears if UCS is enabled for user and the contacts are on Exchange server Bad SIP cache data   If the user is enabled for UCS, by running  Invoke-CsUcsRollback command, which will migrate contacts to Lync server (remember not to use

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Install Lync 2013 Debugging tools without installing Visual C++ 2012 Runtime – 11.0.50727

If you are trying to install Lync 2013 debugging tools on a system or server where you have not ran Lync 2013 setup, you get an error message with below error message. There are two ways to resolve this error. Run Lync server 2013 setup on a system Extract the MSI package You may run the setup

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